Shipping policy

rders are processed within 3–5 business days, excluding weekends and holidays.

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

Delivery times vary depending on your location and the shipping carrier. J!L Beauty is not responsible for carrier delays, weather-related delays, or other circumstances outside of our control once an order has been shipped.

Please make sure your shipping address is correct before completing your purchase. If you notice an error, contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been processed or shipped.

If your package arrives damaged or you receive the wrong item, please contact us through our website and include your order number and clear photos of the item and packaging.

Shipping charges are non-refundable unless the issue was caused by an error on our part.